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Our Employees

Toyota sells vehicles but our business is first and foremost about people - our staff, dealers and customers.

We celebrate the diversity of people and lifestyles that make New Zealand such a rich and positive country - and we're delighted that we have a team of people who are as diverse as the hundreds of thousands of New Zealanders who choose Toyota.

Toyota's success in the market place has been built on a workplace culture that values people, according to Aidan Thomas, Business Consultant, Dealer Operations.

"I've been with Toyota New Zealand for 18 years, with seven years in a dealership prior to that. That length of service is not uncommon at Toyota because of the culture that has been encouraged and developed. It stems from a very positive management team and leadership from the top. Everyone is encouraged to work together and we're totally informed by management about what's going on. We're also involved in decision making.

It's pretty obvious the success the company has had - 20 years of leadership - has a lot to do with people who are happy doing what they are doing. They tend to get behind the strategies that have been developed and support the direction that the company wants to take. It has been really refreshing and outstanding to be a part of that.

The welfare of our customers, dealers and staff is paramount to Toyota's culture and philosophy."

Business Planning Team Leader Gareth Fergus says he sees Toyota living by a wise management philosophy: If you look after your staff, your staff will look after your company.

"The culture at Toyota is completely different to what I've seen at other companies. It's a very, very positive place to work and everyone is very focused on continuous improvement. This is a place that knows that success comes from focusing on the detail as well as the big picture.Everyone's in it together and we work hard to achieve that success."

Sandra Taipari-Carsons has been part of Toyota's Thames operation on and off for over 30 years.

"I first started when I was 18 and I've been in and out for 30 years, having my family - but I always come back. I like the organisation I work for and I like the people. It's all teamwork at Toyota. Everybody gets along and helps each other.

If there's a problem, we won't just try to pass it on, we fix it. We're always trying to improve things - that's the way here. Above all, we get it right the first time. It's also great working for an organisation that does a lot in the community. You feel proud to be part of a company, of a team that supports the community."

Receptionist Marilyn O'Halloran knows how to make people welcome and feel looked after. She says that is also how she feels when she comes to work.

"People like to work here and they like to stay here because it's a great environment to work in. I think they work as a family and take care of you and you just feel valued. I believe it comes from the top and comes right through all the managers. They have an open door policy. If you want to see a manager, they are available.

It's a wonderful place to work. There's an amazing cafeteria; everything is here for you - we're very well looked after. They offer training to all staff and they will provide the best they can for you and there are opportunities to move if you wish."